Showing posts with label Restaurant. Show all posts
Showing posts with label Restaurant. Show all posts

Thursday, June 12, 2014

Ben’s Best: A Legend Since 1945


By Michael Perlman, Rego-Forest Preservation Council Chairman & Forest Hills Times Columnist

Ben's Best founder Benjamin Parker & son Jay Parker
Few independently owned restaurants in Rego Park among citywide establishments hold the merit of satisfying taste palettes of New Yorkers since 1945. The days of seeing neighborhoods lined with mom and pop shops inclusive of delicatessens on every few blocks may have faded, but Ben’s Best at 96-40 Queens Boulevard is here to stay, according to second generation owner Jay Parker. Local delicatessens which now only exist in the memories of longtime residents are Sandy’s Surf, King Delicatessen/Boulevard Delicatessen, and the Pastrami King.

   Ben’s Best opened in 1945 and was incorporated in 1947 by its founder Benjamin Parker. His son, 62 year-old Long Island resident Jay Parker is the third generation in the kosher deli business. Reminiscing his youth, he said, “I would work for my father on weekends and ran the franks and knishes grill.” His grandfather owned a Hebrew National deli on 163rd Street and Southern Boulevard in the Bronx.  



   Some people attribute the dwindling of classic neighborhood delis to changes in demographics, modern tastes, or retirement. However, Jay Parker, who purchased the business from his father in 1984, values tradition while maintaining his faith in the future.  He said, “All neighborhoods change, but we looked far ahead. There is only one reason for success, but thousands for failure. You have to fertilize the soil you are growing on.” He explained his recipe of survival. “During the holidays we charge a little less for our products, since we have an ethical component to our business. The more the community needs us, the lower the price we set.”

   Parker takes Ben’s Best in the direction of private and corporate catering for events of all sizes, maintains an online presence, is open 7 days, and processes orders from anywhere in the United States. “We have 250 corporate accounts that we service all the time,” he said. Ben’s Best even catered Air Force One under the Clinton Administration.

   Parker takes pride in what’s more than a position, but rather a commitment. “It has been my life. I met my wife and closest friends here. Customers have been here for 40 years, and when they come back, they pick up the conversation from where they left off.” Businesses are destined to become a mainstay when their owners foster new relationships daily. “When you like what you do, it comes a little better,” said Parker. 

   “I have an obligation to keep the community strong,” said Parker, who has proudly served the Rego Park-Forest Hills Lions club and the Rego Park Merchants Association, and was also a past president of Rego Park Jewish Center.

    Another key ingredient is tradition. “Seventy years ago you walked through the door, and you got the same product you will get today. Consistency is the word,” said Parker. His personal favorites are goulash and his grandpa’s recipe of stuffed cabbage. Some patron favorites are pastrami, corned beef, chicken soup with matzo ball, and the Knishwich. Parker explained, “You won’t get a pastrami sandwich with sprouts and sundried tomatoes anytime soon. Corned beef should be corned beef. A little mustard and cole slaw, and we’re good.” Some foods that have been phased out are heart stew, lung stew, cholent, and jellied calves feet (p’tcha).

   Ben’s Best was a stop for notable figures such as Jerry Lewis, Governor Nelson Rockefeller, Senator Jacob Javits, Governor Pataki, Mayor Ed Koch, Attorney General Louis Lefkowitz, and Architect Jack Brown. Ben’s Best was featured on “Diners, Drive-Ins and Dives” and will be featured in “Deli Man,” a documentary produced by Erik Greenberg Anjou, which chronicles cross-country deli owners who maintain the tradition.






   Enter Ben’s Best and one will see an appetizing counter with photos of notables and plaques on the wall. Just beyond, a 65-seat wood-paneled dining room displays historic Rego Park scenes. A painting of Benjamin Parker looks out at patrons with pride. A map reads “You’ve been in our home. Where is yours?,” and allows patrons to pin their residence. A classic wooden sign of a Judaic main street is another definitive element, often memorialized on Ben’s Best postcards. The famed logo depicts a man on a bicycle, who rides by a deli window. 

A classic menu

A current menu of a classic!

  Parker displayed a classic menu insert, potentially dating to the Mayor Lindsay Administration. It boasted a 99 cents Friday lunch special with no tax, and offered soup, golden brown filet of sole, French fries, cole slaw, tartar sauce, dessert, and coffee, tea, or Coke. The menu featured an Amstel Holland Beer logo and a sketch of a fisherman on a boat.


   Reflecting upon the past while sensing the future, Parker stated, “Every day is a challenge to get better than the day before. Whatever you learned on Monday, you bring to work on Tuesday and add to it. Now I am focused on the next 70 years.” He continued, “For our 50th anniversary, we rolled the prices back. Maybe for our 75th anniversary, we will do the same.”

Saturday, March 17, 2012

Alberto: A Classic Culinary Survivor In A 2012 Economy

This is Michael Perlman's feature story on Alberto, a mom & pop restaurant of Forest Hills, which is surviving in a 2012 economy due to its classic recipe. It also makes a great case of adaptive reuse, since it is rumored to have been Forest Hills' knitting mill in 1928. Please feel free to post a comment on the article link, & share it with your friends:
 http://www.queensledger.com/view/full_story/17867340/article-Alberto--a-culinary-survivor-in-a-2012-economy
Passionate co-owner Silvana Chiappelloni in front of a salvaged stained glass masterpiece
Alberto echoes Metropolitan Avenue's charming scale & spirit
 Alberto: A Classic Culinary Survivor In A 2012 Economy
In an age of corporate chains that make some New York City neighborhoods a mirror image of each other and cause some small businesses to close shop in a harsh economy, Forest Hills retains few old-time mom-and-pop favorites.

These businesses offer classic style and have passionate owners who personalize their patrons’ experience. They make a commitment to community, and embrace longevity and “beauty is in the detail.”

As the owners of Alberto at 98-31 Metropolitan Avenue, brother and sister duo Roberto and Silvana Chiappelloni provide those ingredients in abundance. Alberto offers fine northern Italian cuisine in an elegant ambiance, befriends its patrons, and adapts to tastes old and new.

Roberto attended culinary school in Italy and worked in stages in Italy, Geneva, London, and then aboard the Holland America Line. He visited a relative in Brooklyn, who encouraged him to open a restaurant. As a 23 year-old tennis buff, he visited Forest Hills and had a vision.

Meanwhile, Silvana worked for a golf club in Geneva, where her family ran a famed restaurant.

Alberto has been in operation since 1975, but began where Da Silvana once sat on Yellowstone Boulevard. In 1977, it moved to a larger space on Metropolitan Avenue. Formerly a stark white pizzeria, over the years the Chiappelloni's went antiquing.
A carved wooden bar took the place of an ice cream counter, and an elegant wood front replaced generic aluminum, and chandeliers rumored to have come from the Criminal Courthouse in Brooklyn were hung from the ceilings. What would later become the Alberto logo is a Gothic stained glass window rescued from a dismantled church.
It is a suspended focal element that separates the front bar area from the spacious table-clothed dining room. Two decades ago, the Chiappellonis exposed rustic brick walls and lifted the dropped ceiling to reveal rare 3x12 wood rafters, most remarkably from the site’s rumored knitting mill days circa 1928.
Did you expect to enjoy your homemade northern Italian cuisine in a knitting mill?
Salvaged architectural features from NYC buildings live on at Alberto
Succeeding in business is Alberto’s only option. Fortunately, Alberto owns the real estate, so self-serving landlords who raise the rent is not an obstacle.

“Competition is the best form of advertising,” says Silvana. “If you have a great product, people will return. Our clientele chooses us during the toughest economic times, on the basis of our quality of food and experience."
“Enormous joy keeps me in business against the odds,” she continues. “You must love what you do. We give up all holidays, and spend 12 to 15 hours per day at work. I want to encourage young people to have passion, which starts with a dream. There are so many unemployed, so work hard, since it’s great being your own boss.”

Dedication and passion are part of the Chiappelloni recipe.

“What drives me is joy and feedback from customers,” explains Silvana. “When I see beautiful families, it eliminates all negative energy. I have seen four generations celebrating life. We live in a world where everything is changing, but if you have a good foundation of family, the new generation improves, and carries on values, passion, and love.”

Commitment is evident in authenticity, customization, and variety. Alberto offers dishes inspired by the Lombardy, Liguarian, and Emilio-Romagna provinces, with approximately 175 award-winning wines.

Alberto’s clientele is widespread. “When Alberto first opened in the 1970s, not too many people knew of Metropolitan Avenue, but now it is ‘restaurant and antiques row,’” says Silvana. “In the last decade, there’s lots of young people and diverse ethnic groups, and longtime customers.”

Alberto is popular for private parties, and 30-plus patrons are accommodated according to their financial needs. Frequent celebrations are baptisms, baby & bridal showers, birthdays, and anniversaries. OpenTable reservations are made online. Birthday card promos and gift certificates are also available.

To survive in a harsh economy, small businesses always need to take customer feedback, and create beyond basic business models. Alberto is a place where soul lives in its food and personality, and is a cornerstone for generations.

Alberto's hours of operation are Monday, Wednesday, and Thursday from 5 to 10:30 PM; Friday and Saturday from 4 to 11:30 PM; and Sunday from 4 to 10:30 PM. For more information, call (718) 268-7860, visit Albertorestaurant.com, or “like” their Facebook page.